Casino / App
These terms set out the rules that apply when you open and use your ob 55 account — including how we handle transactions through bKash and Rocket, what we expect from you, and what you can expect from us. Access to and use of this platform depends on your local law and the eligible regions we serve.
By creating and using an ob 55 account, you confirm that you have read, understood and accepted these terms in full. They form a binding arrangement between you and us, and they apply each time you log in, make a transaction or interact with any part of the platform. We may update these terms when our services change or when applicable rules require it. When we do, we will post the revised version on this page and note the date of change — your continued use of the account after that point means you accept the revised terms. If any part of these terms conflicts with a separate written agreement we have made with you directly, that separate agreement takes priority only to the extent of the conflict. These terms do not override local law in Bangladesh or any other eligible region; if a provision here is unenforceable under the law that applies to you, the remaining terms continue in force. Transactions processed through bKash or Rocket are also subject to those providers' own terms. We are not liable for any action those providers take under their own policies.
These terms apply specifically to your ob 55 account and the services we operate directly. Understanding where coverage starts and stops helps you know which rules govern each part of your activity.
Rules around login, session continuity and account security fall entirely within this policy. This includes how we handle your credentials, what triggers a session end and how you regain access if something goes wrong on your device.
Deposits and withdrawals processed through bKash or Rocket are covered here for the ob 55 side of the transfer. The payment provider's own terms govern their side of the transaction separately; we cannot override those terms.
Game content supplied by studios available in the ob 55 lobby — including titles from CQ9, PG Soft and Pragmatic Play — is covered under this policy for availability and display. Game mechanics and RTP details are governed by each studio's own specifications.
Links, integrations or services that leave the ob 55 environment are not covered by these terms. We do not control third-party sites or platforms and are not responsible for their content, conduct or the terms they impose on you.
These terms are not one-sided. You have specific, practical actions available to you when it comes to your account records, personal details and any questions about how we apply this policy. Your account dashboard shows a transaction history that reflects every bKash or Rocket movement linked to your wallet — you do not need to contact us to review those records; they are visible when you log in. If any detail on your account is incorrect — a name spelling, a linked mobile number, a wallet reference — you can request a correction through the account settings area or by writing to our support team. We will acknowledge the request and tell you what verification we need. If you believe we have applied a term unfairly in your specific case, put the details in writing and send them through the published support route. We will review the account activity and respond with the applicable rule and how it was applied. Nothing in these terms removes any right you hold under the law that applies in your region.
Log in and open your transaction history to see every deposit and withdrawal tied to your bKash or Rocket wallet. The record is presented in date order and does not require a separate request to access.
Use account settings to update a linked mobile number or wallet reference, or send a written request to support with the current detail and the correction needed. We will confirm what verification is required.
Write to our support team with the specific term or decision you want to query. Include your account reference and the date of the activity in question so we can locate the relevant record quickly.
If any section of these terms is unclear for your situation, contact us through the published support route. We will identify the applicable clause and explain how it applies to the activity you are asking about.
If you have a question about how a specific term applies to your account, or you need to dispute a decision we have made, use the contact paths below. We only list routes that are visibly published on the site — we do not promise response windows we cannot back.
Open the chat icon on any page while logged in. State your account reference and the specific term you are querying so the agent can locate your record and the relevant clause without back-and-forth.
Write to the support address published in the Contact section of the site. Include your registered mobile number, the date of the relevant transaction or decision and a clear description of your question or dispute.
The Help section inside your logged-in account contains published answers to common terms questions. Check there first — many account-level questions about wallet linking, session rules and transaction records are answered without needing to contact the team.
These are the specific practices we follow in connection with your account and these terms. We keep this consistent so you know what to expect each time you use the platform.
We retain account data — including transaction records tied to bKash and Rocket — for as long as your account is active and for the period required under applicable rules. You can request a summary of what we hold by writing to our support team.
Your session state is preserved across the devices you use, which is why your account and balance remain accessible without re-login on Android or mobile browsers. If you believe a session has been accessed without your permission, contact support immediately using the published chat route.
We use cookies to maintain your logged-in state and to keep your wallet and game position where you left them. Our cookie settings are accessible from the footer of the site. Disabling certain cookies may affect session continuity on your device.
When we update these terms, the revised version is posted on this page with a change date. We do not send individual notifications for minor clarifications, but material changes that affect account rights will be flagged through the in-account notice area when you next log in.
These are the questions we hear most often about how these terms apply to real account situations — particularly around transactions, eligibility and what happens when something needs to change.
Yes. These terms govern the ob 55 side of any bKash or Rocket transaction — including how the deposit is credited to your account wallet and how a withdrawal is processed from our end. The payment provider applies their own terms to the transfer on their side, which we cannot modify.
We post the updated version on this page and note the change date. Continuing to use your account after that date means you accept the revised terms. For changes that affect your account rights materially, we flag a notice in the in-account area when you next log in.
Access to the platform depends on your local law and the eligible regions we serve. If you are in a region where access is not available or where local law restricts it, these terms do not extend eligibility to you. Check the eligibility section of the site for the current list of supported regions.
Open account settings to update a linked mobile number or wallet reference. For changes that require identity verification — such as a name correction — send a written request through the published support route with your account reference and the detail you want corrected. We will tell you what documents or confirmation steps are needed.
Write to our support team through the live chat or email route published on the site. Include your account reference, the date of the activity and the specific term you believe was applied incorrectly. We will review the record and explain which clause applies and how we applied it.
Yes. Game mechanics, RTP details and feature rules for titles from studios such as CQ9, PG Soft and Pragmatic Play are governed by each studio's own specifications. These terms cover your ob 55 account and platform access — they do not override or modify the rules of individual game titles available in the lobby.